Position title
Independent Accounts Admin

We’re looking for an Independent Accounts Admin:

Salary: up to £23,000 per annum

Work Pattern: Monday to Friday, 08.45-17.00 (40 hours) – early finish Fridays!

Location: St Albans, Hertfordshire – free onsite parking and hybrid optional

The Independent Accounts Administrator is accountable for providing customer service administration and support to Focus Brand customers.


Independent Accounts Administrator:

  • Delivering timely and efficient customer service administration and support in liaison with the Key Account Managers.
  • Business partnering with the relevant internal operations teams to handle queries relating to the whereabouts of stock/deliveries etc.
  • Handling customer web enquiries, ensuring to escalate to the Operations Manager where appropriate.
  • Team working to manage the entry, contact and post/ goods in and out for the building (reception duties).


  • Excellent administrative skills.
  • High level of attention to detail.
  • High-level of organisational and planning skills with the ability to manage conflicting and competing demands effectively.
Job Benefits
  • Hybrid working options
  • Early finish Fridays
  • Team building events and epic Christmas parties – we’re a social bunch!
  • Up to 30 days holiday (FTE) plus bank/public holidays
  • Access to learning & development through our parent Company, JD Sports Group
  • Employee sportswear/ brand discounts
  • Access to wellbeing support through healthcare cash plan & employee assistance programme
  • Continental breakfast
  • Range of lifestyle/ motoring benefits through our salary extras platform
  • Access to an internal network of mental health first aiders
  • Employee referral scheme
  • Long service award (every 5 years)

Part of the JD Sports group,  Focus Brands are the leader in design, sourcing, distribution, and promotion; specialising in apparel, footwear, and accessories and nurturing a range of high-profile brands such as Ellesse, Nautica, Yogi, and Peter Werth, in both the UK and international markets.

Established 25 years ago, we’ve grown fast, and we have big ambitions. To ensure each employee plays a part in our success, we’ve developed a core set of values - Create it, Own it, Deliver it, Enjoy it (acronym CODE). These values touch everything we do, motivating and inspiring our people to become better every day.

Employment Type
Beginning of employment
Duration of employment
Permanent - Hybrid
Independent Accounts
Job Location
109 Ashley Road, St Albans , Hertfordshire, AL1 5UB
Working Hours
Monday – Thursday 08.45am – 17.00pm – Friday 8.45am - 16.00pm
Base Salary
£22,000-£23,000 Per year
Date posted
September 18, 2023
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Position: Independent Accounts Admin

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